FAQ

 

Do I need a referral?  You do not need a referral if your child has Georgia Medicaid, PeachCare, AmeriGroup, WellCare, or Care Source.  If your child has a different type of insurance, you may or may not need a referral.

What insurances do you accept?  We currently accept Georgia Medicaid, PeachCare, AmeriGroup, Wellcare and Care Source.  We also accept many commercial insurances.  We no longer accept PeachState/AmBetter as of October 2017.  We no longer accept Tricare as of May 2018.  Patients with commercial insurance are expected to pay for their visit on the day of service unless they bring documentation that their deductible has been met.

My child was diagnosed ADHD but medications have not worked or caused too many side effects.  Can you help?  Yes, Dr. Zeanah enjoys finding the perfectly tailored treatment for challenging cases of inattention that interferes with learning or daily life.

Do you provide second opinions?  Absolutely.

The physician who was managing my child’s ADHD medicine is no longer available.  Can my child transfer to Dr. Zeanah?  Probably.  Dr. Zeanah likes to review a child’s diagnosis list, medications and history before assuming care. 

How can new patients be seen sooner?  Patients who have mailed or faxed the new patient paperwork, activated their parent portal account and filled out a comprehensive summary on the portal move to the top of our cancellations list.

I heard vaccines can cause autism.  Is this true?  No.  Hundreds of high-quality scientific research studies have demonstrated that vaccines do not cause or increase the risk of autism spectrum disorder.

I missed my appointment and now my child is out of medicine.  Can Dr. Zeanah give another refill?  Probably not until your child is seen.  Dr. Zeanah follows government regulations and standards of care regarding refills.

Can you help my child without using medication?  Yes.  Medication is not the only solution for most problems.

My child is difficult to handle and I don’t know why.  Can Dr. Zeanah help us figure out what the problem is?  Absolutely.

Does Dr. Zeanah diagnose autism? Dr. Zeanah does evaluations for autism spectrum disorder.

My child needs treatment for substance abuse.  Can Dr. Zeanah help?  No.  Dr. Zeanah has no training in the treatment of substance abuse.

My child is hearing voices/seeing things that are not there.  Can Dr. Zeanah help?  Dr. Zeanah thinks hallucinations are best treated by a psychiatrist.

My child is suicidal or talking about suicide.  What should I do?  Call Georgia’s Crisis Hotline at 1-800-715-4225.  They can assess your child and help you develop a plan.  Dr. Zeanah thinks suicidality is best treated by a psychiatrist.

Does Dr. Zeanah manage bipolar disorder?  No.  Dr. Zeanah thinks bipolar is typically better managed by a psychiatrist.

Why did Dr. Zeanah leave primary care?  Please read Dr. Zeanah’s letter to former patients

Is Dr. Zeanah board certified?  Yes, Dr. Zeanah is board certified by the American Board of Medical Specialties in general pediatrics.

Can you be my child’s medical home?  No.  Your child will need a primary care provider.

Will you send information to my child’s primary care provider?  We would be happy to. Please remind Dr. Zeanah that you would like a consult note faxed to your child’s PCP.

Can Dr. Zeanah help my child get SSI?  Our office responds to records requests from the Social Security Administration.  Rarely do we specifically write letters recommending that a patient be granted SSI.  Our goal is to help your child function so well that they would not be considered “disabled”.

What is Rural Georgia ABA?  Rural Georgia ABA is the ABA clinic co-located within Dr. Zeanah’s medical practice.

How can I get on the waiting list for Rural Georgia ABA?  Only active patients are currently able to be placed on our ABA waiting list.  Please call or send a portal message asking for your child to be placed on the list.